St Basil’s Aged Care Services
- Seamless relocation of a complex infrastructure to the new site.
- Ensure secure remote access to critical application servers.
- Enable efficient communication across care staff, residents, and administration.
- Meet the rising expectations of compliance, data security, and digital service delivery in the aged care sector.
Modern Infrastructure Setup
Full relocation of ICT systems to the new site, with minimal downtime and clear communication at every step. Installed and configured a secure server and network rack designed for scalability and uptime.
Secured Application Server
Recognising the need to protect sensitive resident and operational data, IQPC implemented remote proxy access and migrated device management to Microsoft Intune. This provided centralised control, automated patching, and compliance with frameworks such as the Essential Eight and ISO standards.
Improved Communication Systems
A flexible, cost-effective 3CX phone system was introduced, delivering clearer communication between staff, residents, and families while supporting modern call routing and remote work capabilities.
Implementation
Minimal Operational Disruption
We managed the complete relocation of ICT systems to St Basil’s new premises, ensuring minimal downtime and uninterrupted service delivery. Clear communication with stakeholders throughout the process provided peace of mind for management and staff.
Modern Infrastructure Setup
A secure, scalable server and network rack were installed to support uptime, reliability, and future digital growth. This created a stable foundation for St Basil’s operations and ongoing digital transformation.
Endpoint Security and Management
The transition to Microsoft Intune centralised device management across PCs, laptops, and mobile devices. By automating updates and security patches, IT overheads were reduced, cyber risks minimised, and compliance strengthened.
Operational Continuity & Future-Proofing
Minimal downtime during the relocation ensured continuity of care and day-to-day operations. The new infrastructure and enhanced cyber security for aged care give St Basil’s the flexibility to adapt as digital requirements in the healthcare and aged care sectors continue to evolve.
Enhanced Cybersecurity & Compliance
Remote proxy access and Intune deployment aligned St Basil’s with leading security standards, protecting sensitive resident data while meeting aged care compliance requirements. Intune automated patching and security updates cut IT support overheads while reducing cyber-risk exposure.
Measurable ROI from Intune
Centralised and automated device management reduces the time and cost of managing PCs, laptops, and mobile devices across the organisation. The return on investment is clear – improved efficiency, stronger cyber resilience, and reduced compliance risk.
Improved Communication
The 3CX phone system delivers measurable savings compared to legacy phone services, while also enabling flexible call routing and remote working capability.
Conclusion
For St Basil’s, investing in modern ICT was not just about technology and cost; it was a strategic decision to enable better care. By partnering with IQPC, they not only ensured business continuity through a major premises move but also gained a technology foundation built for security, compliance, and operational efficiency in aged care ICT.
Today, St Basil’s is supported by a secure, future-ready ICT environment that allows staff to focus on what matters most: delivering high-quality aged care.
Book A Free Business IT Review
We like to make sure that businesses are up to date with current IT security, products and trends. That’s why we offer all Perth businesses a free annual Business IT Review.