TIS Building and Maintenance
TIS Building and Maintenance, a respected provider of commercial and residential building services in Perth, recognised the critical need to modernise their outdated IT infrastructure and significantly enhance cybersecurity measures to address stringent compliance requirements. The growing complexity of compliance standards meant that protecting sensitive client and operational data had become increasingly challenging.
- Transition efficiently to a scalable, secure cloud-based solution that would facilitate ongoing business growth.
- Achieve robust security compliance aligned with rigorous industry standards, regulations, and client expectations.
- Guarantee rapid, reliable support for continuous technical requirements and ensure swift incident responses, thereby minimising operational downtime and disruptions.
Transitioning from a traditional, legacy on- premises infrastructure to a cloud-based environment using Microsoft 365 Intune. This platform enabled efficient device and application management, enhanced workforce productivity, provided secure remote access, and improved overall operational efficiency.
SMB1001 Gold Certification
Attaining rigorous cybersecurity compliance designed explicitly for small-to-medium enterprises. This certification ensured that TIS Building and Maintenance met the highest standards of data security. and resilience, clearly demonstrating their commitment to regulatory adherence and the protection of critical business data.
Managed Service Agreement
Implementing a proactive, continuous monitoring and management service provided by IQPC, including prompt and thorough incident response capabilities. This service helped identify, respond to, and remediate cybersecurity incidents quickly, ensuring consistent adherence to compliance standards and safeguarding operations against potential disruptions.
Implementation
The implementation process was carefully designed and executed, prioritising minimal disruption to everyday operations and meticulous compliance adherence:
Assessment and Planning
An extensive initial review of the existing IT infrastructure was conducted to identify potential security vulnerabilities and compliance gaps. IQPC then created a detailed migration strategy explicitly addressing these compliance requirements, ensuring full transparency and alignment with business goals.
Migration Execution
A carefully staged migration to Microsoft 365 Intune was undertaken, strategically scheduled during non-peak business hours to minimise downtime and reduce the impact on productivity. The transition was supported by comprehensive training sessions to ensure seamless adoption by employees.
Security Enhancement
Rigorous cybersecurity controls specifically tailored to meet the SMB1001 Gold standards were implemented. These controls included advanced device encryption, multi-factor authentication (MFA), conditional access policies for sensitive information, and regular, comprehensive cybersecurity training for all staff members.
Support Integration
IQPC provided managed support, which included ongoing system maintenance, proactively identifying and implementing improvements, and providing continuous 24/7 monitoring. This approach facilitated rapid identification and immediate remediation of any security incidents, significantly enhancing overall system reliability and security posture.
Enhanced Productivity and Efficiency
Microsoft 365 Intune significantly streamlined internal workflows, providing secure and flexible remote access. Staff productivity was notably enhanced, allowing the team to collaborate effectively from any location, ultimately driving greater operational efficiency.
Increased Compliance Confidence
Achieving SMB1001 Gold certification. provided tangible proof of TIS Building and Maintenance’s robust cybersecurity posture. This certification positioned the business as a trusted partner able to effectively meet demanding regulatory compliance obligations and client expectations, enhancing credibility and competitive advantage.
Reduced Cybersecurity Risk
Continuous managed service and rapid incident response mechanisms substantially minimised cybersecurity threats. By maintaining rigorous compliance standards, the business significantly reduced its exposure to breaches, operational disruptions, and potential reputational damage.
Predictable IT Costs
The managed service agreement provided transparency and predictability in IT budgeting. The business benefited from a stable, predictable IT spend, eliminating unexpected costs associated with incident management, compliance penalties, or security breaches.
Improved Operational Continuity
Ongoing proactive monitoring and timely incident resolution enhanced overall business resilience. This allowed TIS Building and Maintenance to maintain smooth operations, rapidly address and resolve issues as they arose, and safeguard long-term business continuity.
Conclusion
Through their partnership with IQPC, TIS Building and Maintenance successfully established a robust, future-proof IT foundation that supports sustained business growth, delivers operational reliability, and ensures complete confidence in consistently meeting the most rigorous cybersecurity compliance requirements.
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