Cyber Incident Response for Perth Businesses

Understand what has happened, when it started, which users or systems may be affected and what the immediate risk is.

Take action to stop further access or damage. Depending on the incident, this could include securing accounts, revoking sessions, isolating devices or restricting access.

Determine how the incident occurred, how far it has spread and what systems, accounts or information may have been affected.

Restore safe access, recover data or systems where required and help the business return to normal operations.

Review what happened and recommend practical improvements to reduce the chance or impact of a similar incident occurring again.

Often, IQPC can build a useful picture from available audit, authentication, endpoint, email, firewall and security logs. How much can be determined depends on what logging was enabled and how long those records have been retained.

Where formal forensic analysis or evidentiary certainty is required, IQPC can work with a specialist Digital Forensics and Incident Response (DFIR) provider.

Potentially. Recovery depends on the nature of the incident and the backups or recovery points available. IQPC can assess the available options and determine whether affected systems or data can be safely restored, but recovery cannot always be guaranteed.

That’s fine. IQPC provides Incident Response support to both new and existing Perth businesses. For new clients, we’ll first understand what has happened, the environment involved and the support required before establishing the appropriate scope of work.

Yes. Technology is only one part of Incident Response. A good plan establishes who makes decisions, who can authorise containment, how incidents are escalated, who contacts insurers or advisers, how communications will work if normal systems are unavailable, and how recovery decisions will be made.

IQPC’s approach also separates the business decisions management needs to make from IQPC’s technical responsibilities.

Yes. A plan should be reviewed and tested rather than created once and filed away. Tabletop exercises can expose gaps in responsibilities, communication, escalation and technical readiness before a real incident occurs.

SMB1001:2027 also introduces annual Incident Response exercise requirements from Level 3 upwards.

A tabletop exercise works through a realistic cyber incident scenario with the people who would be involved in the response. As the scenario develops, the team considers questions such as who needs to be contacted, who makes decisions, when systems should be isolated, how staff would communicate and when insurers or customers may need to be involved.

The purpose is to identify missing information, unclear responsibilities and practical gaps before a real incident puts the plan to the test.

It depends on what occurred, what information was affected and your contractual or regulatory obligations. IQPC can help establish the technical facts, while legal, privacy and regulatory decisions should involve the appropriate advisers.

Under Australia’s Notifiable Data Breaches scheme, some breaches involving personal information may require notification to affected individuals and the OAIC.

Yes. IQPC can work alongside your insurer and any providers they appoint during an incident. It is generally important to involve your insurer early where relevant, as policies may include reporting requirements or require particular providers or approvals.

There is no standard timeframe. A relatively simple account compromise may be contained quickly, while incidents involving multiple systems, ransomware, data exposure or significant recovery work may continue for days or longer.

The first priority is understanding what has happened and containing the immediate risk.

There is no fixed price because every incident is different. IQPC will first understand what has happened, which systems are affected and what support is required before establishing an appropriate scope and quote.