Our Solution

To address these challenges, we transitioned Capo and Co to a cloud-first organisation, leveraging modern technology to enhance security, efficiency, and scalability.

Migration to Microsoft 365 Business Premium

• Financial Benefits | Reduced capital expenditure on IT infrastructure, allowing the firm to allocate resources more effectively. By shifting to a cloud-based model, Capo and Co significantly reduced upfront hardware costs, ongoing maintenance expenses, and the need for costly IT infrastructure upgrades. The predictable subscription-based pricing of Microsoft 365 Business Premium enabled better financial forecasting and budget stability. Additionally, reduced downtime and enhanced security measures mitigated the risk of financial losses due to cyber incidents, ensuring business continuity and compliance with cyber insurance requirements. 
• Intune for Device Management | Enabling a Standard Operating Environment (SOE), enforcing patch management, and applying company policies for both corporate workstations and BYOD devices.
• Seamless File Access and Collaboration | This eliminated reliance on local file shares while improving accessibility and efficiency.
• Increased Productivity | Employees gained access to integrated cloud tools that streamlined workflows, enhanced collaboration, and improved overall efficiency, translating into greater operational cost savings over time.
• Cloud-Based Disaster Recovery | Ensuring that critical financial data, including Email, OneDrive, and SharePoint, remains secure, accessible, and protected from both unintended and malicious events.

Network Segmentation for Enhanced Security

Given the sensitivity of their data, Capo and Co required a secure and structured network. We implemented network segmentation to isolate and protect different networks, which included segmenting critical business operations and guest access.

• Security Benefits | Network segmentation minimised the risk of cyber threats spreading across the infrastructure by compartmentalising sensitive business functions from guest access and external vendor networks. Additionally, segmentation enhanced visibility and monitoring capabilities, allowing for quicker threat detection and response. 
• Better Bandwidth Management | Ensuring that high-priority financial applications always have sufficient network resources, preventing slowdowns and performance bottlenecks.
• Cyberinsurance Compliance | It also helped enforce compliance with cybersecurity insurance requirements which followed recommendations from authorities such the Australian Cyber Security Centre’s Essential Eight Strategies, NIST, and SMB1001, by restricting access to sensitive financial data and ensuring only authorised personnel can interact with business-critical systems.

Strengthening Cybersecurity with a Managed Security Platform

Cybersecurity is a top priority for Capo and Co. To ensure the highest level of protection, we implemented our managed security platform, which includes:

• 24/7 SOC Monitoring and Remediation | Continuous security monitoring to detect and respond to potential threats in real time. Our Security Operations Centre (SOC) employs advanced threat intelligence and behavioural analytics to identify and mitigate cyber risks before they escalate. This includes proactive threat hunting, incident response, and automated remediation to minimise downtime and protect critical business data.
• Advanced Endpoint Protection | Safeguarding both local devices and M365 cloud identities by mitigating risks such as business email compromise and illegal VPN usage. This includes continuous monitoring for suspicious login attempts, enforcing multi-factor authentication, and detecting unauthorised access patterns to prevent data breaches and maintain compliance.
• Monthly Security Awareness Training | Educating staff on emerging threats, phishing attempts, and best security practices to maintain a proactive defence. Training includes real-world attack simulations, interactive workshops, and scenario-based learning to ensure employees can identify and respond effectively to cyber threats. Employees are also educated on business email compromise tactics, social engineering attacks, and the dangers of credential theft. Regular assessments and phishing simulations help reinforce secure behaviours and create a culture of cyber awareness across the organisation.
• Regulatory Compliance | Strengthening security to align with industry regulations and financial data protection laws, ensuring Capo and Co meets the latest compliance mandates. This includes adherence to SMB1001, a critical framework that defines cybersecurity best practices for small and medium-sized businesses. By implementing these standards, Capo and Co not only maintains regulatory compliance but also enhances customer trust and ensures continued eligibility for cyber insurance coverage.
• Automated Threat Response | Implementing AI-driven security solutions to detect and neutralise cyber threats before they impact operations. This includes real-time threat detection, automated incident containment, and behavioural analysis to proactively identify suspicious activities. By leveraging machine learning algorithms, our system continuously adapts to emerging threats, preventing zero-day attacks and advanced persistent threats. Additionally, automated responses help mitigate business email compromise attempts and detect illegal VPN usage, ensuring a more secure digital environment for Capo and Co.

Transition to a Managed Support Agreement

• Improved IT Financial Forecasting | By transitioning to a managed support agreement, Capo and Co now benefit from a structured IT expenditure model that eliminates unexpected repair costs and unplanned capital expenses. This predictable budgeting framework allows them to allocate financial resources more effectively towards business growth initiatives. Additionally, the improved visibility into IT spending helps mitigate financial risks associated with cyber incidents, ensuring compliance with cyber insurance policies and avoiding potential financial penalties. 
• Unlimited Support | Ensuring staff productivity is maintained by mitigating and reducing any IT-related disruptions. With fast and easy access to IT specialists, staff can quickly resolve technical issues, minimising downtime and maintaining operational efficiency.
• Scalable IT Services | Capo and Co can dynamically adjust their IT support and security needs in response to business growth, evolving regulatory requirements, and industry demands. This flexibility enables the firm to scale resources up without incurring significant capital expenditures, ensuring cost-efficient IT management.
• Faster Issue Resolution | With dedicated support personnel, technical issues are resolved quickly, minimising downtime and disruptions to financial operations. By reducing costly downtime and maintaining an optimised IT environment, Capo and Co has significantly enhanced its financial efficiency and long-term cost management.